We want you to be entirely happy with your purchase from Justglassware. If, for any reason, you are not then you can return it to us and we will refund the value of the goods immediately we receive them back. Absolutely no quibble, no questions asked – though we always appreciate a little feedback (who doesn’t?) on the reason for return. And for special measure, we will give you up to 30 days to dither. We’re just nice like that.
Justglassware c/o Havens
138/140 Hamlet Court Road
Westcliff on Sea
Essex SS0 7LW
Please note that goods must be returned unused and in it's original packaging and in a resaleable condition. If not then we reserve the right to only partially refund the value.
We do not refund the postage unless the goods are faulty and we have asked you to return them to us. Normally we just request an image to save the expense and hassle.
Please also ensure that you include some paperwork with the reason for return and your name, address and order no. Thanks