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CHRISTMAS DELIVERIES 2020

UPDATE 17/12/20 WE NOW CANNOT GUARANTEE DELIVERIES BEFORE CHRISTMAS - EVEN PRIORITY DELIVERIES. WE WILL DO OUR BEST BUT GIVEN THESE CHALLENGING TIMES WE CANNOT MAKE ANY PROMISES. WE WILL ENDEAVOUR TO ADVISE BY EMAIL OF THE STATUS OF YOUR ORDER,

We cannot Guarantee Orders that are in stock placed after Friday 20th December arriving in time for Christmas – even priority paid orders. We will be working all hours to get any back log out and will do all we can to clear orders in time for Christmas but we can make no Promises.

The last day we can receive orders for delivery before Christmas is 22nd December at 12.00pm, though whilst we hope delivery is made before Christmas we cannot guarantee it.
If we have the goods in stock then the order will be collected by our couriers and delivery will be attempted on 24th December.

Highlands and Islands Postcodes latest ordering is 18th December for delivery between 20th and 23rd December.

Priority delivery means that in stock goods will leave us in time for the priority delivery - we are then in the hands of the couriers. Whilst over 98% of parcels reach their destination on time, ordering this late is at your risk as it can be fraught with danger, there is no slip time for any delivery issues.

OVERSEAS LAST ORDERING DATES

USA and Canada –13th December

Australasia – 6th December

Europe (except Greece) – 16th December

You will be advised by email or telephone of any orders that we cannot fulfil in time for Christmas.

 

CHRISTMAS OPENING HOURS 2020
Our website Sales and Fulfilment Team will be working the following additional hours during December.

We will be able to take your calls and telephone orders as required.

Saturday 5th December  OPEN 11.00 am UNTIL 1.00pm
Sunday   6th December    OPEN 11.00 am UNTIL 1.00pm

Saturday 12th December OPEN 11.00 am UNTIL 1.00pm
Sunday   13th December    OPEN 11.00 am UNTIL 1.00pm

Saturday 19th December OPEN 11.00 am UNTIL 1.00pm
Sunday   20th December    OPEN 11.00 am UNTIL 1.00pm

Thursday 24th December CHRISTMAS EVE OPEN 10.00am UNTIL 12.00pm

Friday 25th December CHRISTMAS DAY CLOSED
Saturday 26th December BOXING DAY CLOSED
Sunday 27th December  CLOSED
Monday 28th December CLOSED

 

Tuesday 29th December OPEN 10.00am UNTIL 3.00pm
Wednesday 30th December OPEN 10.00am UNTIL 3.00pm
Thursday 31st December OPEN 10.00am UNTIL 3.00pm

Please note we will have limited website customer service support between 29th December and 4th January 2021 as we want our Team to have a good Seasonal break for all the pre-Christmas effort put in. particularly during this most Challenging of all years!

If you have any website queries, returns or issues feel free to email us instore@havens.co.uk and we will sort it out just as soon as we can.

We would like to wish all our customers and friends Seasons Greetings!

NEW YEAR HOURS 2021

Friday 1st January CLOSED
Saturday 2nd January CLOSED
Sunday 3rd January CLOSED

Monday 4th January BACK TO NORMAL 9.00am UNTIL 4.00pm

Happy New Year to you all!

We love a bit of communication at Justglassware and we want to hear from you with your comments, whether good or bad.  If you're happy, we're happy and if you're not, we want to find out how we can put that right!

Justglassware
c/o Havens
138/140 Hamlet Court Road
Westcliff-on-Sea
Essex SS0 7LW
United Kingdom.

Email: info@justglassware.co.uk

Customer Service Team: +44 (0)1702 606 290

Customer Service Team Open 9.00 until 4.00 pm Monday to Thursday and Friday 9.00 until 3.00pm

CLOSED SATURDAY'S and SUNDAY'S and all BANK HOLIDAYS

 

Corporate orders & Hospitality quotes
please call or email Nigel Havens 01702 606 290 nigel@havens.co.uk

Nigel Havens
Managing Director